Installation was not success

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Installation was not success

Postby liuchiu » Fri Jun 18, 2010 8:17 am

Motherboard: Gigabyte EX58-Extreme
OS:Win XP 32bit
RAM:G-Skill 2G*6
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liuchiu
 
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Re: Installation was not success

Postby support » Fri Jun 18, 2010 11:00 am

Hi,

Please check if the antivirus software blocked the installation of the driver (rxvstor.sys)

Thanks.
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support
 
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Re: Installation was not success

Postby liuchiu » Sat Jun 19, 2010 3:55 am

1. I have remove the antivirus software before install vsuite software
2. C:\WINDOWS\system32\drivers\rxvbus.sys and C:\WINDOWS\system32\drivers\rxvstor.sys all exist
3. I try to reinstall the driver by device manager, but still not work
4. It's OK after installation, it can be used, the problem occur after reboot
liuchiu
 
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Re: Installation was not success

Postby support » Sat Jun 19, 2010 9:12 am

Hi,

liuchiu wrote:4. It's OK after installation, it can be used, the problem occur after reboot


If you are not using the Free Edition, I think that the trial period has expired.

can you tell us the edition and the version you are using?
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support
 
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Re: Installation was not success

Postby riha15 » Wed Jul 14, 2010 10:20 am

You should try using Kaspersky anti-virus, maybe it will solve your problem. I use it too and I got rid of all my intruders and have no problem at all with my system. I use version 7, here it is if you want to try it: http://www.trustdownload.com/Antivirus- ... y-7.0.html
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Re: Installation was not success

Postby Tommer » Wed Jul 28, 2010 8:18 pm

I'm receiving this message, too. Do we need some special Windows service running?
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Re: Installation was not success

Postby support » Wed Jul 28, 2010 11:27 pm

The paid editions can be tried for 15 days, and please note that user shall not change the system time, otherwise it might make the trial period expired.

When the trial period has expired, it shows this messages.
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Re: Installation was not success

Postby prohos » Wed Aug 04, 2010 6:40 am

Kaspersky is really good, you trust in it ..it's even on the first place on top ten best antivirus software nowadays. So you can use it with all your trust.
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